At Empire Roofing, we pride ourselves on being a trusted and reliable partner for all your roofing needs. Since our inception in 1999, we have been serving the Northland region with a commitment to providing exceptional quality and service. Our team of experienced and certified roofing professionals is dedicated to ensuring that our customers receive the best possible roofing solutions.
Our Commitment to You
Our primary goal is to provide you with a durable, high-quality, and long-lasting roof that will protect your home and greatest investment for years to come. We strive to achieve this by working closely with our clients, understanding their needs, and delivering results that exceed their expectations.
Our Services
At Empire Roofing, we offer a wide range of roofing services designed to meet the unique needs of our customers. Our services include:
Roof Inspection: Our expert roof inspectors will thoroughly examine your roof to identify any existing or potential issues, providing you with a detailed report and recommendations for repair or replacement.
Roof Repair: Our team of skilled roofing technicians is equipped to repair any type of roof damage, from minor leaks to major structural issues.
Roof Replacement: We specialize in replacing old or damaged roofs with new, high-quality roofing systems that are designed to withstand the elements and protect your home.
Roof Installations: Whether you're building a new home or replacing an existing roof, our experienced roofing professionals will guide you through the installation process, ensuring that your new roof is installed correctly and efficiently.
Financing Options: We understand that budget can be a concern when it comes to roofing projects. That's why we offer a range of financing options to help make your roofing project more affordable.
Our Certifications and Accreditations
As a GAF Master Elite contractor, we have earned the highest level of certification for residential roofing contractors. This recognition is a testament to our commitment to excellence, expertise, and customer satisfaction.
What Our Customers Say
At Empire Roofing, we take pride in the positive feedback we receive from our satisfied customers. Here's what some of our clients have to say about our services:
- "I had an awesome experience with Empire Roofing! Luke was extremely responsive and very helpful. He made sure everything was right with insurance as well as installation. I wouldn't hesitate to recommend him or empire again. Excellent job. Quick turnaround. Great cleanup and overall great experience! Thanks Luke!" - Josh M.
- "Marlin was very knowledgeable and easy to work with. I had interior damage on the ceiling due to missing shingles that had blown off in a wind storm. Marlin quickly fixed the bad areas for a temporary fix and worked with me to get my insurance company to cover the damage. After insurance approved the fix, it was completed just a couple of days later. The roof looks great and I was very satisfied with the service." - Jeff A.
- "This company is fantastic! They provided me with a quote, and then their guys came out and did the job. They were prompt, professional, and did a great job. I'm so happy with the work they did." - David D.
Contact Us
Are you ready to experience the Empire Roofing difference? Contact us today to schedule a consultation and discover how we can help you with your roofing needs.
Red Flags and Disappointing Experiences
The reviews from Kim K, Davy J, and Darcy Z all share a common theme: disappointment and frustration with Empire Roofing services. The reviewers express disgust with the company's lack of accountability, poor workmanship, and unfair business practices.
Inadequate Communication and Avoidance of Conflict
All three reviewers mention poor communication with the company, with Marlin, the owner, being unreachable or evasive when it comes to problems or concerns. Kim K specifically mentions Marlin's staff screening calls and promising to return messages, only to go "completely off the grid" to avoid dealing with issues.
Poor Quality Work
Davy J's review highlights the company's use of subcontractors, which led to shoddy work and damage to his home. The reviewer also mentions that Empire's financing practices are designed to get work, regardless of quality.
Misleading Quotes and Lack of Accountability
Darcy Z's review illustrates Empire's tendency to change quotes without notice, even after payment has been made. The company's excuse - that the original quote-giver was no longer with the company - is seen as a weak justification for such a significant price increase.
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