Doing Good Until There's Too Much Good in the World
At Courtesy Cars, we are committed to providing a superior customer experience and delivering exceptional service to our customers. With nine Tampa Bay dealerships and over 30 lender partners, we understand the importance of making the car buying process easy and hassle-free. Our mission is to be the most guest-centric dealership group, and we leverage direct feedback from customers to continuously improve our services.
Our Services
At Courtesy Cars, we offer a wide range of services to meet the diverse needs of our customers. Whether you're looking to buy a new or used car, get your vehicle serviced or repaired, or find a reliable auto loan, we're here to help.
Used Cars and SUVs
With over 600 used cars across our nine dealerships, we have an extensive inventory of vehicles from various brands, including Chevrolet, Ford, Nissan, Toyota, Hyundai, Kia, INFINITI, Mercedes-Benz, and more. Whether you're looking for a family-friendly minivan, a rugged truck, a fuel-efficient sedan, or a luxurious SUV, we have the vehicle that's right for you.
Auto Financing
Our finance team is dedicated to helping you find the best auto loan to fit your budget and lifestyle. With over 30 lender partners, we can offer competitive rates and terms to suit your financial situation. Whether you have good credit, bad credit, or no credit, we're committed to finding a solution that works for you.
Auto Service and Repair
At Courtesy Cars, we understand the importance of maintaining your vehicle. Our nine service centers across Tampa Bay are equipped to handle routine maintenance and repairs for a wide range of vehicles, including Nissan, Toyota, Mercedes-Benz, Kia, Chrysler, Jeep, Dodge, RAM, and Hyundai. Whether you need an oil change, tire rotation, or more extensive repairs, our trained technicians are here to help.
Auto Parts
If you're looking for OEM-certified auto parts, you've come to the right place. Our parts stores are stocked with genuine parts and accessories designed to work best with your vehicle. Whether you're looking for a replacement air filter, brake pads, or other components, we have what you need to keep your vehicle running smoothly.
Community and Philanthropy
At Courtesy Cars, we believe in giving back to the communities we serve. We're committed to making a positive impact on the lives of our customers, employees, and the communities we operate in. Whether it's through charitable donations, community events, or volunteer work, we're dedicated to making a difference.
Overall Impression
The reviews for Courtesy Hyundai of Tampa are mixed, with some customers reporting excellent experiences and others having negative encounters.
Positive Reviews
Many customers praised the sales team, particularly Carlos Ventura, for their helpfulness and knowledge. Several customers mentioned that they would return to the dealership in the future and recommend it to others. The service team was also commended for their professionalism and courtesy, with customers mentioning specific technicians, such as Kyle and Craig, who went above and beyond to assist them.
Negative Reviews
However, some customers reported negative experiences. One customer felt taken advantage of by the dealership, claiming that they were quoted a lower price for a warranty package but were charged a higher amount at the end of the purchase. Another customer was frustrated with the service department, citing long wait times and poor communication. A third customer reported feeling rushed and dismissed by the sales team.
Analysis
It appears that the dealership has a mixed reputation, with some customers having excellent experiences and others feeling taken advantage of or frustrated with the service. While some customers praised the sales team and specific technicians, others reported negative interactions with the dealership.
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